Who We Are
Steel Consumer Forum is a dedicated platform established to protect the rights of individual consumers who face issues with steel products. Whether you’ve purchased defective steel goods, experienced poor quality, or encountered unfair trade practices, we are here to guide you through the consumer grievance redressal process under the Consumer Protection Act, 2019.
Our Mission
We aim to empower steel product consumers by providing simple, speedy, and less expensive solutions to their grievances. Our goal is to bridge the gap between consumers and sellers/service providers, ensuring that every individual receives fair treatment and justice.
What We Do
Resolve Disputes –
Mediate between steel consumers and sellers/service providers to reach fair settlements
Address Defective Goods –
Guide you through the process of seeking remedies for faulty or substandard steel products
Combat Deficient Services –
Assist in cases where services related to steel products fail to meet promised standards
Fight Unfair Trade Practices –
Support consumers facing deceptive marketing, misleading claims, or unethical business practices
Challenge Overcharging –
Help consumers recover from unfair pricing and billing irregularities
Your Rights as a Steel Product Consumer
Under the Consumer Protection Act, 2019, you are entitled to:
✓ Removal of Defects –
Get manufacturers to fix issues with steel products
✓ Replacement –
Demand a replacement for defective steel goods
✓ Refund –
Receive a full refund for faulty or non-conforming products
✓ Compensation –
Claim compensation for losses incurred due to defective products or services
Why Choose Steel Consumer Forum?
Specialized Expertise –
Focused exclusively on steel product consumer issues
Simplified Process –
We make consumer forums and legal procedures easy to understand
Quick Resolution –
Committed to speedy redressal of grievances
Cost-Effective –
Minimal expenses compared to traditional legal routes
Autonomous Support –
Guidance on approaching consumer forums established under the Consumer Protection Act, 2019
Our Commitment
Steel Consumer Forum is committed to ensuring that no consumer is left helpless when facing issues with steel products. We provide the knowledge, resources, and support needed to navigate the consumer grievance redressal system effectively.